Collection, Use & Disclosure
Personal information which we may collect from you as one of our customers includes your name, address and contact details. We will only collect this information when you supply it to us voluntarily.
Personal information you supply to us will be kept in our customer database. The information will only be used to contact you and to provide you with information about the services we provide.
To fulfil these purposes we may need to disclose your personal information to outsourced contractors and professional advisers.
We will not sell, loan or rent your personal information for any reason, nor will we e-mail you on behalf of any organisation other than those listed above.
We take care to ensure that you personal information is accurate, complete and up to date, and we ask that you do the same. Therefore, when you provide us with your personal information please ensure that you spell words correctly and you provide information for all required fields.
If your personal information is not accurate, complete and up to date then we may not be able to provide you with our products and services. We also ask that you contact us whenever your personal information changes or if you become aware that our records are incorrect. By contacting us we can take reasonable steps to ensure that your personal information is correct.
Western Downs Regional Council has implemented security measures to ensure that your personal information is kept safe from misuse and loss and from unauthorised access, modification or disclosure. Unfortunately, no data transmission over the Internet can be guaranteed as totally secure. Although we strive to protect such information, we cannot ensure or warrant the security of any information you transmit to us electronically or any information which we, with your expressed or implied consent, transmit to you electronically. Consequently, such transmissions are carried out at your own risk. Once we receive your transmission, we take reasonable steps to preserve the security of the information in our own system.
You have a limited right to access personal information we hold about you. To access your personal information you must satisfy us of your identity by providing us with appropriate documentation such as a membership password or a valid driver's licence or passport. We reserve the right to charge a reasonable fee for providing access to your personal information.