Big Skies

Privacy Policy


Big Skies Events (the “Event”) is owned and operated by Western Downs Regional (“Big Skies, we, us or our").

Big Skies respects your right to privacy and remains committed towards maintaining and safeguarding the integrity of your privacy, during your use of its platforms. Big Skies’s privacy policy explains how the personal information you provide to Big Skies through your use of its platforms is managed, and how Big Skies protects the personal information it collects about you (and its stakeholders more generally).

From time to time, Big Skies may update or modify this policy, so please ensure you review it regularly for the most up to date terms. Big Skies may, in its absolute discretion, choose to inform its users of any modifications or changes to Big Skies’s policy.

You acknowledge and agree that your continued use of Big Skies’s website, following any change to this policy, will constitute your acceptance of the renewed terms.

Big Skies’s Commitment

Big Skies recognises the importance of your right to privacy and that you have a right to control your personal information. Big Skies understands that providing personal information is an act of trust, and one which it treats very seriously. Unless you provide Big Skies with written consent to the contrary, this policy will govern how Big Skies manages your personal information and safeguard your privacy.

Big Skies is committed towards protecting your personal information and providing you with transparency in determining who can use and access your personal information and how it can be utilised.

Big Skies is further committed towards complying with its obligations under the Australian Privacy Principles implemented by the Privacy Act 1988 (Cth) and Privacy Amendment (Enhancing Privacy Protection) Act 2012 (Cth) (the “Act”). We undertake to comply with any laws introduced to strengthen protections for our stakeholder’s privacy.

Collecting Information

By using Big Skies’s platforms, you acknowledge and agree that Big Skies is offering you the means to participate in Big Skies’s community, provide your details for further use, and allow you to purchase tickets to the Event. In doing so, Big Skies will be able to access the content that you make available to Big Skies through your use of its platforms, consistent with the terms and conditions of this Privacy Policy and Big Skies’s Ticketing and Attendance Terms (which are available from the Event website).

We will only collect or monitor any personal information about you where it is reasonably necessary:

  • to provide you with the services and customized functionality available from our platforms;
  • to provide you information;
  • to facilitate the promotion and management of the Events or activities promoted through this website;
  • because it is required by law;
  • to process payments made through this website for the purchase of Tickets to the Event;
  • to implement Big Skies’s Ticketing Terms;
  • to provide you with information about and to promote the Event and related events products and services;
  • to protect Big Skies’s rights or property of any of Big Skies’s users; or any member of the public; or
  • to lessen a serious threat to a person’s health or safety.

Statistical Information

Big Skies uses third party tools to help maximise your enjoyment of its platforms. When you visit our website our metric tools collect information for statistical purposes, which includes but is not limited to the type of browser you use, your server address, your top level domain name, the pages you visited and the date and time of your visit. This information is only used to analyse how our website and resources are being used. We do not use this information to personally identify anyone. This information is stored third party servers.

Cookies & related technologies

Big Skies may utilise "cookies" and related technologies to enable it to monitor traffic patterns and to serve you more efficiently in the event that you revisit the website. A cookie does not identify you personally, but it does identify your computer. you can set your browser to disable cookies or to notify you when you receive a cookie and to provide you with an opportunity to either accept or reject it in each instance. If you disable cookies, you may not be able to access certain areas or features on Big Skies’s website.

Log files, IP Addresses and Device Identifiers

Any time you make a request to access Big Skies’s website, Big Skies’s servers record certain log file information including, but not limited to, your Internet Protocol (“IP”) address, your ISP provider, browser type, and details on how you interact with third party websites. Also, please note that advertisers receive the URL of the page that you are visiting when you click an ad on or through Big Skies’s Services. This information is collected by Big Skies for the purposes of achieving more accurate reporting and the improvement of Big Skies’s website.

Other Uses

Any further collection of your personal information than that explained above will only occur with your consent. Big Skies only collect information from your use of its website and not from other organisations.

Big Skies will not collect unsolicited personal information about you.

Use and Sharing of your Information

By providing Big Skies with your personal information, you expressly and voluntarily accept its terms and freely accept, agree and authorise Big Skies to process your personal information in the ways set out by this Privacy Policy. If any of the information supplied from you to Big Skies is deemed “sensitive” by law, you acknowledge and agree that the supply of such information is entirely voluntary on your part.

Big Skies will not use or disclose any information about you without your consent, or access your communications on Big Skies’s website unless it believes it to be necessary:

  • because it is required or permitted by law;
  • to lessen a serious threat to a person's health or safety;
  • for a purpose described above under the heading “Collecting Information”;
  • to enable an Big Skies to take appropriate action in relation to a reasonable suspicion of unlawful activity, or misconduct of a serious nature that relates to Big Skies’s functions or activities;
  • to provide you with a service which you have requested;
  • to provide that information to an enforcement body for one or more enforcement related activities including the conduct of surveillance activities and intelligence gathering or the conduct of protective or custodial activities;
  • to implement Big Skies’s Ticketing Terms
  • to assist in the location of the person who has been reported as missing when We believe it is reasonably necessary and Big Skies’s disclosure complies with the Act;
  • to lessen or prevent a serious threat to individuals life health or safety or to public health or safety, and it is unreasonable to obtain your consent prior to the use or disclosure.

Examples of circumstances where We will use or disclose information about you includes:

  • to enable Big Skies to contact you to discuss your interest in Big Skies’s company, the services we provide and the ways we can provide them;
  • to enable Big Skies to provide you with access to Big Skies’s website and Big Skies’s other services;
  • to advise you of announcements and promotions and events from us or our partners;
  • to enable Big Skies to contact you in the course of providing Big Skies’s services to you;
  • to advise you about goods and services available through this website; and
  • to help diagnose technical problems and to administer the Big Skies’s website and services to improve quality; and
  • to enable us to carry out maintenance, repairs and development of our website, software and computer hardware.

The types of people who may have access to your information includes:

  • Internal Recipients - Employees and contractors engaged by us will have access to your personal information. Big Skies’s resellers and advisors may also have access to your personal information; and
  • State or federal police or other investigating bodies who are carrying investigations regarding suspected crimes, missing persons or other surveillance or intelligence gathering activities.

Direct Marketing

One of the purposes for collecting personal information from you is to enable Big Skies to promote our activities and services. Big Skies does not collect information from third parties for this purpose, nor does it send "spam" (unsolicited advertising information). If you are receiving promotional information from Big Skies and do not wish to receive this information any longer, you may remove your name from Big Skies’s list either by using the unsubscribe link from the promotional email, or emailing Big Skies at, asking to be removed from our mailing list. Please allow 5 days for this request to be processed.

Quality, Security and storage of Information

Big Skies will endeavour to take all reasonable steps to keep secure any information which it holds about you, and to keep this information accurate, complete and up to date upon your written request.

Big Skies takes all reasonable steps to ensure the protection of your information from misuse and loss, unauthorised access, modification or disclosure. Big Skies achieves this by storing your information on secure servers that are protected in controlled facilities. In addition, Big Skies’s employees and data processors are obliged to respect the confidentiality of any personal information held by Big Skies and complying with this policy. However, Big Skies will not be held responsible for events arising from unauthorised access to your personal information.

Once your personal information is no longer required by Big Skies for the purposes described in this policy, we will destroy or permanently de-identify it in accordance with our obligations under the Act, unless retention is reasonably necessary to comply with our legal obligations, meet regulatory requirements, resolve disputes between Users, prevent fraud and abuse, or enforce this Privacy Policy and our Terms of Use.

Access to your Personal Information

Your trust is very important to Big Skies. If at any time you want to know exactly what personal information any part of Big Skies’s site is holding about you, you are welcome to request that information by emailing us Unless there is some legitimate reason why Big Skies will not provide you with this information, it will otherwise endeavour to contact you to provide a copy of any of your personal information it holds within 14 days or to notify you when it will provide it (which in any event should not be more than 30 days after your request). If Big Skies will not provide you with access, it will notify you of this fact and of the reasons for denying you access, and a complaint process for you to follow, within 14 days of your request. If Big Skies proposes to provide you access to your information, other than directly to you, it shall notify you of when and how you shall get access within 30 days of your request.

Correction and Deletion of your Personal Information

If at any time you wish to update any personal information held by Big Skies (including information such as IP logs etc), please contact us by e-mailing us at and we will process your request, having regard to the purpose for which it is held. If Big Skies elects not to correct your information, it shall notify you within 14 days, of the reason for our refusal, the mechanisms available for you to complain about Big Skies’s refusal and such other matters as required by the Act.

If you wish to have your personal information deleted, please let us know and we will take all reasonable steps to delete it, unless we need to retain this information for legal purposes.

Links to other websites

From time to time, Big Skies may provide links to websites outside of its website. These linked sites are not under Big Skies’s control and Big Skies is not responsible for the conduct of persons, companies and other websites linked to from its website. Before disclosing your personal information on any other website, We advise you to examine the terms and conditions of such disclosure with that party.

Problems and questions

If Big Skies becomes aware of any ongoing concerns or problems with its website, Big Skies will take these issues seriously and work to address these concerns. If you have any further queries relating to our privacy policy, or you have a problem or complaint, please contact us at,

Further information on privacy

For more information about privacy issues in Australia and protecting your privacy, visit the Australian Privacy Commissioner's website at

Further information

If you would like more information about your rights concerning privacy, please do not hesitate to contact us or email us at